Last updated: September 2025

Lus Mór respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.lusmorcrafts.com.

1. Information We Collect

We may collect the following types of information:

• Personal information: Name, email, billing/shipping address, phone number, payment details (processed securely via third-party providers).

• Order details: Products purchased, order history, and transaction data.

• Website usage data: IP address, browser type, device type, pages visited, and cookies.

• Communication data: Messages sent via our contact form, email, or social media.

2. How We Use Your Information

We use the information collected to:

• Process and fulfil your orders.

• Communicate with you about your purchases, updates, or promotions.

• Improve website performance and customer experience.

• Comply with legal obligations (e.g., tax records).

3. Sharing Your Information

• We do not sell or trade your personal information.

• We may share necessary data with trusted service providers (e.g., shipping companies, payment processors, Squarespace hosting).

• We may disclose information if required by law.

4. Payments

All payments are processed securely through [Stripe/PayPal/Squarespace Payments]. We do not store your full payment details on our servers.

5. Cookies & Tracking

Our website uses cookies to improve functionality and analyse traffic. You can disable cookies in your browser settings, but some site features may not work correctly.

6. Data Retention

We retain your information only as long as necessary to fulfil your order, comply with legal obligations, or resolve disputes.

7. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access the personal information we hold about you.

• Request corrections or updates.

• Request deletion of your data (except when required for legal obligations).

• Withdraw consent for marketing emails at any time.

8. Security

We implement reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure.

9. Children’s Privacy

Our website is not directed toward children under 16. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For questions about this Privacy Policy or your data, please contact us:
lusmorcrafts@hotmail.com